Frequenlty Asked Questions

Setting up your account takes just a few minutes. Register with your name and email, complete a brief identity verification for security, and fund your account with a minimum of USD 250. Once activated, you’ll have full access to the trading dashboard, real-time market data, and automated tools to help you make informed decisions from your very first trade.

We use industry-standard TLS encryption and two-factor authentication (2FA), and we keep the majority of digital assets in cold storage. Deposits and withdrawals are processed through vetted partners, and personal data is handled in line with strict privacy standards and applicable laws (including Korea’s PIPA). Your security is our top priority—from registration to withdrawal.

You can request a withdrawal at any time from your account dashboard. Withdrawals are processed within 1-3 business days, depending on your selected withdrawal method. There are no hidden fees. All costs and processing times are shown before you confirm any transaction.

Start with the minimum deposit and explore the platform at your own pace. It’s designed to be easy to use and secure, with intuitive navigation, educational resources, and 24/7 customer support for beginners and experienced traders alike. After you’ve explored the platform, you can start live trading whenever you feel ready. The choice is yours.

No prior trading experience is required. Our platform offers guided onboarding, step-by-step tutorials, and AI-powered tools to streamline your workflow. Whether you’re a beginner or an experienced trader, you can learn, practice, and trade at your own pace. If you need help, our support team is available 24/7 via live chat and email.